Category Archives: Mac

How to Nuke a Computer

Posted on December 10, 2020 by Taylor

Nuking a Dell Computer with a SSD Once again, spam F12 on startup to get the BIOS screen. This time, select BIOS Setup. Now a screen like below should pop up. Hit the plus sign next to “Maintenance” and then … Continue reading →

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Changing Mac Names with Terminal

Posted on June 15, 2018 by makana

Sometimes after imaging, the computer name is wrong being “iMac-abunchofrandomcharacters” or just “iMac (#)”. This causes helpdesk to not be able to pull the IP address and makes remoting in difficult. Open Terminal and run the following command lines (replacing … Continue reading →

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Common Fixes for Outlook on Mac

Posted on February 21, 2018 by makana

From OIT: These connection problems are very common on Macs, but unfortunately we haven’t found a single solution that fixes them all.  Here is a list of the most common fixes:   Reconfigure wifi/network settings: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_mac-mso_mac2016/outlook-mac-says-not-connected/20fded85-ee20-460f-b540-92286609b303   Delete the Outlook … Continue reading →

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Transferring Data Between Mac Devices

Posted on January 19, 2018 by rmen16

Use this when reimaging new MacBook Pros and iMacs, but it works in any situation where you need to transfer large amounts of data between Mac devices. Make sure the professor/client has signed into the new Mac. Connect old machine … Continue reading →

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Allowing Apps on Mac

Posted on December 12, 2017 by rmen16

If you ever get the message It’s because our image doesn’t allow faculty to download apps from “Anywhere.” To open the application, right click (or Ctrl+Click) and choose “Open.”   The popup will happen again, but it will also have … Continue reading →

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Installing printers on macOS

Posted on March 3, 2017 by abraxrv

To add a printer go to the System Preferences, “Printers & Scanners.”  Click on the “+” button to add a printer. To add an HP printer, most of the time is enough to enter the hostname or IP address of … Continue reading →

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