Category Archives: CSR Documentation
Installing printers on macOS
To add a printer go to the System Preferences, “Printers & Scanners.” Click on the “+” button to add a printer. To add an HP printer, most of the time is enough to enter the hostname or IP address of … Continue reading
Posted in CSR Documentation, Hardware, Mac, Printers
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VPN and Windows Licensing
A user working from home had trouble with Windows. His screen would go black with a message that “this copy of Windows is not genuine.” He remembered that the fix had something to do with VPN. (The problem was that he was … Continue reading
Posted in CSR Documentation, Windows
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Setting up a new BYU email account
Setting up an email account is fairly simple. All department secretaries should have access rights to do this. Go to it.byu.edu In the search box next to the login box, type “email” and click the magnifying glass. Click the resulting link … Continue reading
Posted in CSR Documentation
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