Author Archives: Taylor

How to Use HelpDesk

Posted on January 8, 2021 by Taylor

Go to humhelp@byu.edu, and if you are not already logged in to the CAS system, log in with your netID and password. You will be redirected to a page that looks like this: Creating a Job Usually, all new jobs … Continue reading →

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How to Nuke a Computer

Posted on December 10, 2020 by Taylor

Nuking a Dell Computer with a SSD Once again, spam F12 on startup to get the BIOS screen. This time, select BIOS Setup. Now a screen like below should pop up. Hit the plus sign next to “Maintenance” and then … Continue reading →

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Microsoft Office Setup

Posted on February 14, 2020 by Taylor

Word (and Powerpoint, Excel… etc.) For Anyone: Click on Word (or any of the other applications) and it should prompt you for a Microsoft sign-in username. Put the person’s netID@byu.edu, and it should redirect to a BYU page asking for … Continue reading →

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