Author Archives: dna3

Setting up a VPN Account

Posted on January 11, 2018 by dna3

A VPN (virtual private network) allows users to access secure BYU websites (such as Y-Expense) from any network, including home and international networks. Setting up new VPN: Go to it.byu.edu In the search box next to the login box, type … Continue reading →

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Setting up Atrust T66 Thin Clients

Posted on September 25, 2017 by dna3

Process for replacing the old N-Computing thin clients with the new Atrust clients. Tools needed: medium-sized Philips head screwdriver; medium-sized flathead screwdriver; small pliers. Disconnect all cables from the old device. Unmount the N-Computing device. They are a bit tricky … Continue reading →

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VPN and Windows Licensing

Posted on March 3, 2017 by dna3

A user working from home had trouble with Windows. His screen would go black with a message that “this copy of Windows is not genuine.” He remembered that the fix had something to do with VPN. (The problem was that he was … Continue reading →

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Setting up a new BYU email account

Posted on February 27, 2017 by dna3

Setting up an email account is fairly simple. All department secretaries should have access rights to do this. Go to it.byu.edu In the search box next to the login box, type “email” and click the magnifying glass. Click the resulting link … Continue reading →

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