How to Fix Broken Audio (Red X) on Windows 10 AIOs

We’ve been seeing the Windows Audio service on Windows 10 break on a lot of the 7440/7450 AIOs, especially when the user isn’t an Administrator (Adjuncts, part time secretaries, etc). No sound comes out of the speakers or audio jack and it looks like this on the taskbar:

Double clicking on the icon and putting in Admin credentials fixes it temporarily, but it breaks again after a while (usually after restarting the computer).

To permanently fix this, log into the humsupport account:

1. Run “services.msc” from the Start/Run menu
2. Double Click on the Windows Audio Endpoint Builder service
3. Go to the Recovery tab
4. Change Subsequent Failures to Restart the Service and hit Apply
5. Restart the computer

The sound should be working upon restart and stay working upon subsequent restarts.